Payment & Refund Policy

Refund and Cancellation Policy

Our focus is complete customer satisfaction. In the event, if you are not satisfied with our services, we will refund back the money, provided the reasons are genuine and proved after investigation. In case of dissatisfaction from our services, clients have the liberty to cancel their services and request a refund from us. Our Policy for the cancellation and refund will be as follows:

For cancellations please contact us via the "Contact Us" link on our website or call us at 0657-2222244 / 9297777900 within 3 days of the payment date. If the service ordered has already been processed by us before requesting the cancellation, the cancellation request will be denied even if this happens within 3 days. Meditek Diagnostic Center Pvt. Ltd. will provide proof that the services were processed before the cancellation date and time. If you have booked our Home Collection Service online and want to cancel your order, please call us on 0657-2222244 / 9297777900. In case of any prior payment, we will initiate your refund after you cancel your home collection.

If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase, and in case of payment gateway payments, refunds will be made to the same account. The refund will be processed to your original payment method within 5–7 working days.